Mall Management Office

Facilities Operations Director

Jobs Description

 The Facilities Operations Director at Morgantown Mall is responsible for the following:

Areas of Responsibility

  • Hires, trains and supervises center hourly personnel.
  • Assists in preparation of the annual budget for income expenses and capital expenditures.
  • Directly responsible for the center’s grounds, initiates corrective action and follow-up.
  • Maintains center’s compliance with local, state and federal codes.  Updates as required.
  • Advises the General Manager of significant deviations from approved operating budget or serious operational problems.  Monitors the budget on monthly basis.
  • Assists in review/preparation of the financial statements/monthly variance reports.
  • Bids contract services annually and reviews services provided.  Recommends contractor changes.  
  • Coordinates construction of tenant spaces.  Coordinates move-ins and move-outs for tenants including preparation of space condition reports, and attends final construction walk-through for new tenant.
  • Ensures that center property is always up to company standards.
  • Monitors all service requests and work orders for timely completion.  Takes corrective action as required.
  • Reviews and approves invoices in accordance with budget
  • Directly responsible for evaluating the performance of contract security and reviewing/approving incident reports generated by contract security.  Takes corrective action as required.
  • Keeps General Manager and other corporate departments abreast of project occurrences and store openings and closings.
  • Assists General Manager in collecting delinquent payments from tenants.
  • Develops and maintains positive relations with city/local officials.
  • Manages all service contractors to full compliance within the scope and specified guidelines.
  • Conducts performance appraisals and recommends increases.
  • Acts as manager on duty during holidays, and weekends.
  • Conducts daily maintenance inspection of the center daily for cleanliness, repairs or improvements needed. 
  • Participates in annual budget preparation as it relates to safety and maintenance of the center, grounds and equipment.
  • Completes other assignments as deemed appropriate by the General Manager.
  • Regular, predictable attendance
  • Ability to work peacefully with co-workers
  • Punctuality
  • Supervises hourly personnel.

Education / Experience Requirements

  • Considerable knowledge of the methods, materials, tools, and practices used in the building, electrical, or mechanical trade.
  • Willingness to be on call 24 hours a day.
  • Bachelor’s Degree in Business or related area, OR
  • Completion of a related course of study from an accredited technical or trade school.
  • Five (5) years of experience in related work, two (2) of which shall have been in a supervisory capacity.


Washington Prime Group offers:

  • Competitive salaries and comprehensive benefits including health, dental, 401k with no vesting schedule, and paid time off.
  • On-going learning opportunities within a rewarding work environment.
  • Career experiences that can span different WPG departments and functions with opportunities for personal and professional growth.

How to Apply