your safety is our #1 priority
We are focused on providing a safe and enjoyable experience for everyone. We ask all guests to conduct themselves in a safe and respectful way in accordance with our Code of Conduct and all laws, rules, regulations, and local ordinances.
code of conduct:
- Wear appropriate clothing.
- Disruptive or disorderly behavior is prohibited.
- No firearms or other weapons of any kind.
- Possession of open alcoholic beverages except in designated areas is prohibited.
- Smoking, including vaping, except in designated outdoor areas is prohibited.
- No solicitation.
- No loitering.
- No unauthorized photography or videography.
- No overnight parking
- Unnecessary blocking of walkways, roadways or storefronts is prohibited.
- Operating unauthorized recreational and/or personal transportation devices is prohibited.
additional examples of specific prohibited activities include, but are not limited to, the following:
- Violations of federal, state or local law.
- Any activity that threatens the safety of our guests, retailers or employees.
- Any activity that threatens the well-being of our property.
- Any activity that disrupts our enjoyable, family friendly environment.
- Any activity inconsistent with the general purpose of our shopping center.
- Any activity that would disrupt normal business activity.
Failure to comply with this Code of Conduct or the lawful or reasonable requests by the center management or security personnel may result in your loss of the privilege to use the shopping center and/or criminal prosecution, where applicable.
We take a holistic approach to safety with our industry best practices and programs which include our own security force and other modern security procedures, special operations plain clothes officers from time to time and crisis planning. We have a strong relationship with our local police department including occasional on-site police presence. We take these actions to promote a safe environment for everyone. While at the shopping center, please do not leave personal belongings unattended, be sure to lock your vehicles, and please note that while visiting us, you may be subject to a security interview.
Do not hesitate to contact us with any concerns, questions or issues you may have while visiting and if you see something, say something! Security can be reached at 304-216-6300.
Guests can call security to request a team member during mall operating hours to meet you within the property or for an escort to your vehicle. Security can be reached at 304-216-6300.
Service animals trained to assist persons with disabilities are permitted within the shopping center.
There is no overnight parking at this shopping center. Any vehicle left unattended overnight is subject to being towed at the owner’s expense.
This shopping center, including our parking lots and adjacent outparcels, is private property, which means that we define the conduct guidelines in these spaces. We expressly retain the right to revise or modify these guidelines, as necessary. Any exceptions to these guidelines will be determined by shopping center management in our sole and absolute discretion.